Privacy Policy & Legal Notice

Overview

We are committed to preserving the privacy of our clients and the users of our websites. We do not sell, trade or rent your personal information to other companies. We do not carry advertising on our websites.

We are currently working through our processes to ensure GDPR compliance and will publish a revised Privacy Policy in the near future. Be assured that we have always been responsible and careful with your data and will continue to be so in the future.

Terms and conditions of using our websites

Users of our website (www.travelydays.com), those making enquiries by email, telephone or fax and those booking holidays are referred to as ‘You’ or ‘Your’.

Access and use of our websites

This is subject to acceptance of these Terms and Conditions. If you do not agree to these conditions, you should stop using the site..

Accuracy of Information

Every reasonable effort is made to ensure that information will be accurate and up-to-date. This is done in good faith and we do not accept any liability for error or omission with regards to content of the site. We do not accept responsibility for the content of any third party site even where there is a link from this site.

Our Liability

We shall not be liable for any damages arising in contract, tort, or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

Legal Jurisdiction

Our Terms and Conditions are governed by Dutch law.

Website – Information collected

Our web server records visits to this website, and our websites also use cookies. A ‘cookie’ is information that a website stores on your computer so that it can remember something about you at a later time. The main purpose of a cookie is to identify users and to personalise their visit by customising a web page for their use. Our use of cookies does not involve the capture of personal details.

We use online tracking software to track the progress of visitors to our websites. Our software collects information about:

  • the pages which you have visited while browsing the site
  • computer information (eg IP address, browser, operating system, screen colours, screen resolution, flash version, java support, connection speed, language)
  • location (city and country).

We do not intentionally link this information with personally identifiable information. We use the following cookies on our websites (using the classification from the International Chamber of Commerce cookie guide):

Category 1: strictly necessary cookies to enable you to use the website.

Category 2: performance cookies to enable our tracking software to collect anonymous data as described above. By using our website, you agree that we can place these types of cookies on to your computer/device.

Our websites contain links to third party websites – our privacy statement only applies to our own websites. For third party websites, please refer to their own privacy statements.

We consider that our websites use reasonable security procedures to maintain the confidentiality of the information you provide. The Internet is however an open public facility and no security measures are guaranteed.

Information collected when you request a brochure or make a booking

If you book or make enquiries about booking one of our holidays we will collect:

  • contact information for the person making the booking or enquiry (name, address, telephone number(s)
  • and/or email address(es)
  • personal information for members of your party where relevant (eg gender and height, age and special dietary requests). This information is not retained electronically except where held incidentally in archived electronic correspondence.

We will use this information:

  • to provide the requested service(s)
  • to monitor and improve the quality of our service
  • to profile and understand our client & customer base
  • as client testimonials in our marketing materials (in anonymised form).

We may need to pass some or all of the data collected to our partners to enable us to provide the requested service. These third parties do not use your information other than as necessary to provide the requested service. We will also comply with requests for information from government agencies for law enforcement and compliance purposes. It may on occasion be appropriate to release this information to identify, contact or bring legal action against a person who may be causing injury or interference with another person’s rights or property.

Data Subject Access Request

You may ask us in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information. We aim to respond to you within 31 days from the receipt of the request.

If you have questions about our policy, do please contact us. This privacy policy does not create any legal or contractual rights on your behalf.

Copyright Notice

The copyright and any other rights in all material on this site are owned by Travelydays BV unless otherwise stated. You are permitted to download and print extracts from this site on the following conditions:

  • Use of documents and related images and graphics on this site is for information and/or personal, non-commercial use only.
  • Copies of these pages saved on to disk or to any other storage medium may only be used for viewing purposes or to print extracts for personal, non-commercial use.
  • Documents or related graphics/illustrations on this site are not to be modified in any way.
  • Graphics/illustrations on this site are not to be used in a form separated from the text alongside which they are published on this site.
  • No part of this site may be reproduced or stored in any other web site the prior written consent of travelydays.
  • Travelydays copyright notice must appear in all copies.

Limitation of liability for internal content

The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages.
We as service providers are liable for our own content on these pages in accordance with general laws. However we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.

Limitation of liability for external links

Our website contains links to the websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognisable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.

Copyright

The content and works published on this website are governed by the copyright laws of the Netherlands. Any duplication, processing, distribution or any form of utilisation beyond the scope of copyright law shall require the prior written consent of the author or authors in question.

Data protection

A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address or e-mail address). If personal data are collected, this only occurs – to the extent possible – with the prior consent of the user of the website. Any forwarding of the data to third parties without the express consent of the user shall not take place.

We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.

The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.